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Paratransit

Transportation Services for the Mobility Impaired

Priority seating on buses and curb-to-curb van services are available as a courtesy to members of the University community who are eligible. All services are available upon request for on-campus facilities.

Additional Resources:

Paratransit Van Service Schedule

Fall and Spring semesters when class is in session:

  • Monday–Wednesday: 7:00 a.m.–7:00 p.m. regular service / 7:00 p.m.–1:00 a.m. on-call service
  • Thursday–Friday: 7:00 a.m. to 7:00 p.m. regular service / 7:00 p.m.–3:00 a.m. on-call service
  • Saturday: 10:00 a.m.–3:00 a.m. on-call service
  • Sunday: 12:00 p.m.– 9:00 p.m. on-call service

Intersession (see calendar here):

  • Monday–Friday: 7:00 a.m.–7:00 p.m. on-call service

Summer:

  • Monday–Friday: 7:00 a.m.–1:00 a.m. on-call service

For further service and eligibility information call Paratransit at (706) 369-5991 or (706) 369-5990 or email vans@uga.edu.

Eligibility for Paratransit Services

Accessible van service is provided by the Transportation and Parking Services and is available to eligible persons with mobility, visual, and other health-related impairments. Eligibility for use of the van service on a regular basis must be established through the Disability Resource Center in Clark-Howell Hall (706-542-8719). Students, staff and faculty with temporary conditions who desire service on a short-term basis should contact Transportation and Parking Services at (706) 369-6221. Service may be provided if space is available. Passengers with disabilities and their personal care attendants (if required) are authorized to use the van.

Please complete the Application for Paratransit Service (PDF) as thoroughly as possible and return to the Paratransit Office at the fifth level of the West Parking Deck.

Paratransit Services
UGA Transportation and Parking Services 
146 East Cloverhurst Avenue 
Athens, GA 30605 

Scheduling Paratransit Service

We offer two types of service. Regularly scheduled service allows you to schedule trips that occur on a repeating basis over an extended period of time. On-demand service allows you to schedule trips that occur on an irregular basis or trips that will occur over a short period of time.

Service Delays and Problems

Delays and problems often occur due to traffic, weather, and patrons being late. To avoid delaying other patrons, be ready to board the van when it arrives. Call our office (706-369-5991) if your van does not arrive within five minutes of the scheduled time. Office hours are from 7:00 am - 7:00 pm. To contact us after hours, please call 706-369-6221.

Off-Campus Service

Through a contractual agreement with the Athens-Clarke County Government, students, staff and faculty with disabilities who are registered to use their service may use Athens Transit “The Lift” at no charge. Athens Transit requires prior certification for users and 24-hour notice on most trips. Riders must:

  1. Navigate to ParaPlan Connect (https://connect.paraplansoftware.com)
  2. Login with email address and password. If you do not have a password, click “Use a PIN instead” and enter PIN as defined above.
  3. Populate Trip Request with:
    1. Pick Up and Drop Off Location
    2. Desired Pick Up OR Appointment time
  4. Click Request Trip.
  5. Verify the details and wait for email confirmation.
  6. Click Request return trip to book a second leg if needed.

Visitors with Disabilities

  • A state issued disability placard or license plate must be displayed to utilize disability spaces.
  • Any visitor may use Campus Transit to travel to their destination. Check the bus routes or call (706) 369-6220.
  • All Pay decks contain conveniently located disability spaces.
  • Please call (706) 542-PARK should you require any accommodation.

Paratransit/ADA Feedback and Complaints

Please fill out this form.

ADA Compliance Contact

Suzanne Ruggiers
Paratransit Manager
Suzanne.Ruggiers@uga.edu
(706) 369-5991