Accessible formats of our policies are available upon request. If you need text to voice relay, please call 711. To make a request, please call our office at (706) 369-6221 or call the UGA Equal Opportunity Office at (706) 542-7912.
The UGA bus fleet is 100% accessible and fully ADA-compliant. Our buses, equipped with kneeling features and ramps, are designed to accommodate the diverse needs of our community, with the capacity to transport two wheelchairs simultaneously.
To ensure the utmost safety and convenience, our UGA bus operators undergo thorough training, including annual sessions dedicated to the proper loading and securing of wheelchair passengers.
For those seeking personalized mobility assistance, UGA TPS also offers Paratransit Services.
Requesting Reasonable Modification Related to the ADA
In accordance with the requirements of the Americans with Disabilities Act of 1990 (“ADA”), UGA Transportation & Parking Services will not discriminate against individuals with disabilities in its services, programs, or activities.
UGA Transportation & Parking Services will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to participate in all of its programs, services, and activities.
Anyone who requires a modification of policies or procedures to participate in a program, service, or activity of UGA Transportation & Parking Services, should contact one of the following offices based on their relationship to the University of Georgia:
Students
Disability Resource Center
Clark Howell Hall
825 South Lumpkin Street, Athens, GA 30602
(706) 542-8719 | [email protected]
Faculty/Staff
Office of Human Resources
Attn: ADA
216 South Jackson Street, Athens, GA 30602
(706) 542-2222 | [email protected]
Unaffiliated
UGA Transportation & Parking Services
Attn: Safety & Compliance Manager
2505 Riverbend Road, Athens, GA 30602
(706) 369-6221 | [email protected]
Note that the ADA does not require UGA Transportation & Parking Services or any other transit system to take any action that would fundamentally alter the nature of its program or services or impose an undue financial or administrative burden.
Wheeled Mobility Devices Policy
Wheeled and seated mobility devices (WSMDs) are medical devices that are intended to provide mobility and function for persons with restricted or no ability to ambulate without assistance. Mobility aids, such as wheelchairs and motorized scooters are considered approved motorized devices allowed on UGA Buses.
The following motorized devices are permitted on the bus:
- Motorized Wheelchair
- Motorized Scooter for persons with mobility impairments
The following motorized devices are NOT permitted on the bus (this is not an all-inclusive list for restricted devices):
- Electric Skateboards
- One Wheel Motorized Skateboards
- Electric Scooters
- Electric Motorbikes
- Hoverboards
Filing an ADA Complaint
To file an ADA related complaint, please contact the UGA Equal Opportunity Office (EOO) at (706) 542-7912 or [email protected].
Complaints may also be submitted by mail in person by visiting the Equal Opportunity Office located at:
UGA Equal Opportunity Office
278 Brooks Hall
310 Herty Drive
When filing a customer complaint, customers are encouraged to provide:
- The customer’s name, address, email address, and/or telephone number
- Date and time of the incident
- Details of the incident such as bus route, location, etc.
A complainant may file a complaint directly with the Federal Transit Administration at:
Federal Transit Administration
Office for Civil Rights
Attention: Title VI Program Coordinator
East Building, 5th Floor – TCR
1200 New Jersey Ave., SE
Washington, DC 20590
